Refund Policy
Last updated: April 2026
All Sales Final
All purchases and service agreements with AJ Sarcione and Intivine, Inc. are final. Due to the nature of consulting, coaching, facilitation, and speaking engagements, which involve dedicated preparation time and reserved capacity, refunds are not issued once an engagement is confirmed.
Cancellation and Rescheduling
If you need to cancel or reschedule a confirmed engagement, please contact us as early as possible at aj@getyourshine.com. While refunds are not available, we will work with you in good faith to find a solution depending on the circumstances and timing of the request.
Digital Products
Digital products and downloadable resources are non-refundable once accessed or delivered.
IdentityFlow™
IdentityFlow™ is a paid product. As with all digital products, access is non-refundable once the tool has been started or your results have been generated.
Questions
For questions about a specific engagement or purchase, contact aj@getyourshine.com.